Poison Spyder JK RockBrawler II Rear Bumper Tire Carrier Break
- Thread starter wayoflife
- Start date
thardy
Banned
So great to see this response. Never would have expected anything less from Poison Spyder. Just imagine, had Teraflex responded the same way, this would have been a boring week on the forum.
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NFRs2000NYC
Caught the Bug
ZOMG, a company actually CARES that a product failed, and is doing everything they can to correct the situation. Go figure. But I don't want to digress....the trolling must continue.
Any decent company would WANT a defective product back for R&D purposes, so they can inspect it, correct the problem, and ensure that it never happens again.
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OverlanderJK
Resident Smartass
Funny how the haters will still hate.
sean.m.adams33
New member
I had more than a couple poison spyder products on my last jeep and I can say they are well made products. And their customer service was awesome!!! This response doesn't surprise me at all. I would totally recommend PSC products to others.
piginajeep
The Original Smartass
Class act...
jmatta33
New member
In spite of what all the haters will try to suggest, I am NOT here to "bash" Poison Spyder. My only purpose for making this post is to inform people who own one of their JK RockBrawler II Rear Bumper Tire Carriers of a significant break that I had recently seen occur on one. As you can see in the photo below, the tire mount completely broke off at the welds and allowed the spare to fall off. Fortunately, nobody was hurt by it.
View attachment 99974
Needless to say, if you own one of these tire carriers, I would recommend that you please take the time to carefully check the welds in this area and on a regular basis. Had this break occurred on the highway, it could have been lethal.
ATTENTION: Official Response from Poison Sypder
The following response was made by Poison Spyder Customs, Inc. today regarding a tire carrier break I had seen and posted up and felt that it needed to be shared more prominently. Thank you Poison Spyder for not seeing my post as some kind of "bash", for not making excuses and for not blaming your customer for the break. As I have said in the past, this is the ONLY break I have ever seen and that you were taking care of your customer. I am also glad to hear you are using this opportunity to make significant improvement to your design to mitigate potential problems of this nature in the future. Bravo!
Really glad to hear that response from poison spyder as most of my armor is Poison spyder. they took responsibility, didnt blame anyone and are resolving the problem. this teraflex tire carrier shit wouldnt be an issue if they would just acknowledge there is a flaw and figure out a way to fix it instead of blaming it on the customer.
RLTW!!!
KingCopperhead
New member
What a great response from poison spyder! I'm thrilled to see this. You guys are a class act. I will continue to enjoy my poison spyder parts on my JK with peace of mind 
Rebel JK
New member
Not that my opinion is worth a damn, but a month ago I spent an extra hundred bucks on a pair of work boots that included the made in USA with pride by "Joe Smith" in Akron Ohio. If we're willing to spend the extra money for the made in USA with USA materials, I would feel much better if it included " welded by card carrying certified welder Joe Smith". Not too much to ask for when willing to pay for it. In Cali, everything from hairdressers to fast food workers need to carry a card.