LUX Lighting Systems

[HandWGladiator]

Anyone have working contact number for LUX Lighting Systems. I can’t get a hold of them regarding an order they messed up.

Thx

 

[WJCO]

Welcome aboard.

 

[Disciple Off Road]

Anyone have working contact number for LUX Lighting Systems. I can’t get a hold of them regarding an order they messed up.

Thx

Just have to reach out via their contact form on the website. They are pretty good about getting back to you. They don’t have a direct customer service phone line (as far as I know).

 

[TonyT]

They communicate by email only. Just sit tight and someone will get back to you in the next few days.

 

[Nic Try]

Their communication sucks.

I bought some lights that were shown in stock because of the recommendation here (instead of my usual default of buy Baja designs)- I bought these close to a month ago and nothing from them, I’ve sent a few emails, even reached out on Instagram messenger

When a company advertises a product in stock, claims to be a small business (which I like to support), they should tactically communicate and operate in a manner that separates them from the rest.

I run a company and we pride on communication, and follow up, seems to be a lost art.

But not being able to fill an in stock order in this time or communicate any changes isn’t going to win any repeat biz from me.

There is a reason they don’t have a phone number

 

[OverlanderJK]

Their communication sucks.

I bought some lights that were shown in stock because of the recommendation here (instead of my usual default of buy Baja designs)- I bought these close to a month ago and nothing from them, I’ve sent a few emails, even reached out on Instagram messenger

When a company advertises a product in stock, claims to be a small business (which I like to support), they should tactically communicate and operate in a manner that separates them from the rest.

I run a company and we pride on communication, and follow up, seems to be a lost art.

But not being able to fill an in stock order in this time or communicate any changes isn’t going to win any repeat biz from me.

There is a reason they don’t have a phone number

I think they sold recently. The old owner was horrible with communicating. The dude totally ruined that company in my opinion.

 

[Disciple Off Road]

Their communication sucks.

I bought some lights that were shown in stock because of the recommendation here (instead of my usual default of buy Baja designs)- I bought these close to a month ago and nothing from them, I’ve sent a few emails, even reached out on Instagram messenger

When a company advertises a product in stock, claims to be a small business (which I like to support), they should tactically communicate and operate in a manner that separates them from the rest.

I run a company and we pride on communication, and follow up, seems to be a lost art.

But not being able to fill an in stock order in this time or communicate any changes isn’t going to win any repeat biz from me.

There is a reason they don’t have a phone number

Reach out to Infinite Off Road, 99.9% sure they were the ones to purchase LUX and may be better help.

EMAIL: INFINITEOFFROAD@GMAIL.COM​

CALL / TEXT: (615) 785-1244​

 

[NCAJeep]

Their communication sucks.

I bought some lights that were shown in stock because of the recommendation here (instead of my usual default of buy Baja designs)- I bought these close to a month ago and nothing from them, I’ve sent a few emails, even reached out on Instagram messenger

When a company advertises a product in stock, claims to be a small business (which I like to support), they should tactically communicate and operate in a manner that separates them from the rest.

I run a company and we pride on communication, and follow up, seems to be a lost art.

But not being able to fill an in stock order in this time or communicate any changes isn’t going to win any repeat biz from me.

There is a reason they don’t have a phone number

For what it's worth, I had a pretty similar experience and did eventually get the lights.