So this happened Yesterday! Dynatrac Trail leader package! BUMMER it was Made Wrong

wayoflife

wayoflife

Administrator
Staff member
Damn, just started to catch up on things. Hope you're able to get things figured out quickly. Sure would like to know what the issue is.
 
critter812

critter812

New member
wayoflife said:
Damn, just started to catch up on things. Hope you're able to get things figured out quickly. Sure would like to know what the issue is.
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They are having me send the shafts back so they can just cut them down. Makes me a little scared that my housing is screwed up and in the future if I need a shaft will be screwed or have to buy then always pay to cut them down.
 
Ddays

Ddays

Hooked
critter812 said:
They are having me send the shafts back so they can just cut them down. Makes me a little scared that my housing is screwed up and in the future if I need a shaft will be screwed or have to buy then always pay to cut them down.
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Did they ask you to measure the tube lengths? I'd be happy to measure mine when I get home to compare.
 
jesse3638

jesse3638

Hooked
critter812 said:
They are having me send the shafts back so they can just cut them down. Makes me a little scared that my housing is screwed up and in the future if I need a shaft will be screwed or have to buy then always pay to cut them down.
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That doesn't seem right. Can you double check the housing to see if it's that? You paid for something I'd want to know I got what I paid for not something that will require "custom" axle shafts. Think of a trail break.

Edit: I'd try putting my stock shafts in and see what happens.
 
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wayoflife

wayoflife

Administrator
Staff member
critter812 said:
They are having me send the shafts back so they can just cut them down. Makes me a little scared that my housing is screwed up and in the future if I need a shaft will be screwed or have to buy then always pay to cut them down.
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So, the housing was made wrong and their answer to their mistake is to have you send back your shafts so that they can cut them to a shorter length? Really?? I don't know, if that's true, that sounds like BS to me and if anything, I would think that they should be sending you new shafts ASAP and then have you ship back what you have now in the boxes that they come in. It's their mistake and they should be working harder to make it right.
 
wjtstudios

wjtstudios

Hooked
That’s crazy. I agree with Eddie, why the hell won’t they at least send you a new set to keep you moving. For a company that once prided itself for going out of their way for their clients, they are really falling short. So sad.


2015 JKUR AEV JK350
1985 CJ8 Scrambler
 
USMC Wrangler

USMC Wrangler

New member
Wtf?!?! That blows! I’m ready to pull the trigger on my front axle and with the weirdness going on lately with Dynatrac I am getting more and more worried about sending them my money.
 
WJCO

WJCO

Meme King
critter812 said:
They are having me send the shafts back so they can just cut them down. Makes me a little scared that my housing is screwed up and in the future if I need a shaft will be screwed or have to buy then always pay to cut them down.
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That's a perfect solution for a 7000 dollar purchase :crazyeyes:

Seriously if the housing IS indeed built wrong, they should be shipping you out a new one like YESTERDAY. I sure as hell wouldn't settle for cutting shafts if the housing isn't right. Isn't there some half-naked blonde chick's axle hanging around the shop that they could just send to you?

Not sure what the fuck is going on over there, but it seems like right about the time the JL came out, Dynatrac has completely changed how they do things.

Not sure if Jim even reads this shit, but if so:


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"The company had very humble beginnings. A man with a need and a drive to offer something better than what was available.
After a few years of breaking and repairing the factory Dana 44 front axle in his 1979 Ford F-250, Jim McGean began the search for a heavy-duty Dana 60 axle assembly that he could bolt-into his truck. The oil embargo of the 1970s made fuel expensive and the larger, less-fuel-efficient trucks that came with these axles were few and far between. McGean turned to the aftermarket. What he found was that of the existing aftermarket axle manufacturers specialized in assembling rearends, and they typically did so with junkyard components. The companies had very little knowledge about building complete bolt-in 4x4 front axles with new parts. He was also surprised at the unwillingness and inability of these companies to answer questions about his project, as well as the poor overall customer service he received. McGean decided to build a heavy-duty front axle on his own. Within a year, his nights and weekends were spent building axles in his garage for off-road enthusiast friends. In the beginning, he simply did this to help offset the costs of the expensive equipment he had invested in to make his own.

In November of 1988, Dynatrac became an official business open to the public. McGean specialized in building front axle assemblies, something the other aftermarket axle manufacturers had not yet fully embraced. McGean ran Dynatrac ads in several local publications, and by 1991 Dynatrac placed its first ad in Petersen’s 4-Wheel & Off-Road magazine. Late in 1992, Dynatrac moved out of McGean’s small garage and into a portion of a friend’s machine shop. Dynatrac absorbed all of McGean’s free time. He would wake up at 2am, just to build axles for a few hours every day, then head home to clean up before making way to his day job that was still paying the bills. At the end of the day he returned customer phone calls. His commitment to Dynatrac quality and customer service was just as deep as his commitment to making Dynatrac succeed, maintaining the mantra he still upholds today: Provide customers with the best information available, regardless of what products Dynatrac offers. By 1994, ten years after building his first axle, McGean was able to make Dynatrac his full-time day job, but it was still a one man show.

As the years past, McGean watched many of the companies he once contacted about building a front axle for his F-250 switch from using junkyard components to using low-quality parts from China and elsewhere overseas. McGean stood fast, believing that customers appreciate products that that are made in the U.S., look and fit every bit as good as if they came that way from the factory and are backed by friendly, informative and helpful customer service.

Never satisfied with standing still, McGean strives to develop new products that are ahead of their time to meet customer demand. The ProRock 60®, introduced in 2002, was the first high-clearance off-road axle of its kind. It was designed specifically for improved durability and performance off-road. Almost immediately after the launch of the Jeep Wrangler JK, McGean developed the ProRock 44™ as a solution for the front axle that was prone to bending and breaking as people modified the very capable vehicle. Not only did the ProRock 44 solve the strength and durability issues, but its patented design provided more ground clearance than a Dana 30 axle! This type of innovation comes naturally to McGean and the team at Dynatrac because they are enthusiasts who use their own parts. The ProRock 80™ followed in 2013, and was also looked at as extreme overkill, but it has quickly found a needed home under many heavy and powerful enthusiast 4x4s, military vehicles, and commercial mining equipment. Other innovative Dynatrac products include several Free-Spin™ hub conversion kits, heavy-duty DynaLoc™ locking hubs, and rebuildable Heavy-Duty Dynatrac Ball Joints™ among other components.

Today, just as in the beginning, Dynatrac products are engineered in the U.S., manufactured using U.S., materials and assembled in the U.S. – a point of pride for McGean. Each and every axle goes through 117 different inspections during the assembly, ensuring unparalleled quality. McGean maintains a presence on the trail, in the shop and from behind the drawing board, pushing quality and innovation to new levels. Dynatrac specializes in seeing the needs of the off-road, military and commercial markets and continues to design solutions to fill those needs."
 
wjtstudios

wjtstudios

Hooked
I love hearing and reading stories like that about guys solving problems and creating successful companies like they did. I’ve also seen and experienced companies that have grown exponentially only to loose sight of what got them to where they are at, taking care of people. Hope they make a course correction.


2015 JKUR AEV JK350
1985 CJ8 Scrambler
 
sipafz

sipafz

Caught the Bug
Seems really weird. Is it possible that they just sent the wrong length shafts with the axel? Unfortunately I don’t have any experience with the details.
 
Braxtonsag

Braxtonsag

Member
Wow, for the most expensive dana 44 on the market you shouldn’t be running custom length shafts. Looks like I got my pr44 perfect timing. Yikes.
 
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