I regret buying my Jeep from the dealer in my town. I was lied to, ripped off, and had to deal with a level of incompetence that I've never seen before in my life (sales dept, service dept, AND parts dept). And I'm an former new car dealership employee (10 years). Oh and by the way, Jeep Customer Service is powerless to do anything about their dealers... they will talk to you on the phone, listen to your complaints, and then call the dealer (so they said), but the dealer is not required to obey anything they say. The dealers don't seem to take them seriously. Finally after three months of fighting with that dealer, and dozens of phone calls to Jeep Customer Service, I got tired of getting nowhere and gave up. I don't even want to go into any more details than this - it'll just make me mad again, and I'd rather think happy thoughts and concentrate on enjoying my Jeep instead of thinking about my whole buying experience.
One month after purchasing my JKUR, my wife wanted a JK Unlimited Sport, and the dealer (different one of course) where we bought hers was AWESOME! In fact, one more month after that, she wanted to upgrade from the Sport to a Sahara and they were awesome AGAIN! So that's TWO new vehicle sales that my dealer could have gotten from us, but there was no chance we were going back there. I wish I had gone there first... :doh: