KPM171
New member
Has anyone recently experienced the bluetooth connection in their Jeep dropping/reconnecting/dropping repeatedly?
Details
Device: uConnect 430N
Software Version: 44.00.01
Phone: iPhone5, iOS 7.0.5
The problem started on or around 19Feb2014. The iPhone connects immediately, then drops the bluetooth connection after 30 seconds and then reconnects a few seconds later only to repeat the process over and over. There are no new devices in my Jeep that might be causing signal interference, the iPhone is the same one I've had for almost a year, there were no updates pushed to either device around the date the problem started. The iPhone connects via Bluetooth to all other devices without any issues.
I've already tried...
Power cycling the iPhone
Power cycling the uConnect head unit
Factory resetting the uConnect head units phone pairing
Removing the paired connection from the iPhone
Removing the contact sync features
Pairing again from scratch
1800iAmUseless Chat Support
The uConnect techs claim that there hasn't been a software update pushed wirelessly and uConnect doesn't support beyond iOS 7.0.2. However, the connection had no problems for the past 5 months regardless of upgrades from 7.0.2 > 7.0.3 > 7.0.4 > 7.0.5. My current best guess is that the bluetooth module in the 430N has failed or is experiencing intermittent power contact. Before I take it in to the stealership, I'd love to hear if this has happened to anyone else and what fixed the issue.
Details
Device: uConnect 430N
Software Version: 44.00.01
Phone: iPhone5, iOS 7.0.5
The problem started on or around 19Feb2014. The iPhone connects immediately, then drops the bluetooth connection after 30 seconds and then reconnects a few seconds later only to repeat the process over and over. There are no new devices in my Jeep that might be causing signal interference, the iPhone is the same one I've had for almost a year, there were no updates pushed to either device around the date the problem started. The iPhone connects via Bluetooth to all other devices without any issues.
I've already tried...
Power cycling the iPhone
Power cycling the uConnect head unit
Factory resetting the uConnect head units phone pairing
Removing the paired connection from the iPhone
Removing the contact sync features
Pairing again from scratch
1800iAmUseless Chat Support
The uConnect techs claim that there hasn't been a software update pushed wirelessly and uConnect doesn't support beyond iOS 7.0.2. However, the connection had no problems for the past 5 months regardless of upgrades from 7.0.2 > 7.0.3 > 7.0.4 > 7.0.5. My current best guess is that the bluetooth module in the 430N has failed or is experiencing intermittent power contact. Before I take it in to the stealership, I'd love to hear if this has happened to anyone else and what fixed the issue.