ProRock Paint Problems?

aermotor

aermotor

Member
Was in the desert a few weeks back and ran into some major mud in a 'dry' lake bed. No big deal, hosed it all off at a DIY carwash. But then a few days later while doing some maintenance I noticed there was quite a bit of paint completely gone from the axle... I don't know how these are painted but I would at least think them to be as good as Mopar axles, but I guess not? :thinking: PR has only been on since January 2017 and was installed at EVO.

Sure, I can rattle can them and that's what I did, just seems odd. Wondering if anyone else has something similar happening.

It's pretty bad for a new axle in Los Angeles of all places. Dynatrac's response was not helpful at all, it was canned frankly, and they didn't respond to my follow up email.

Dynatrac via Email said:
Thank you for bringing this to our attention. This usually is not the case and it should last for some time. It’s hard for us to accurately give a time frame of how long is should last as it’s under the vehicle and varies from road conditions and climate.

You can use any good general primer and spray paint for touch up.
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Exodus 4x4

Exodus 4x4

New member
That's worse than I would imagine. Mines been on for almost a year and a half and it looks nowhere near that bad. I would definitely send those pictures to them and ask what's up with it.


Sent from my iPhone using WAYALIFE mobile app
 
aermotor

aermotor

Member
It's pretty bad for a new axle in Los Angeles of all places. Dynatrac's response was not helpful at all, it was canned frankly, and they didn't respond to my follow up email.

Dynatrac via Email said:
Thank you for bringing this to our attention. This usually is not the case and it should last for some time. It’s hard for us to accurately give a time frame of how long is should last as it’s under the vehicle and varies from road conditions and climate.

You can use any good general primer and spray paint for touch up.
Click to expand...
 
WJCO

WJCO

Meme King
I just looked at mine. Nothing like that. And I've been in mud, snow, and winter road chemicals since the install last fall.
 
J

JKDream

Guest
aermotor said:
Was in the desert a few weeks back and ran into some major mud in a 'dry' lake bed. No big deal, hosed it all off at a DIY carwash. But then a few days later while doing some maintenance I noticed there was quite a bit of paint completely gone from the axle... I don't know how these are painted but I would at least think them to be as good as Mopar axles, but I guess not? :thinking: PR has only been on since January 2017 and was installed at EVO.

Sure, I can rattle can them and that's what I did, just seems odd. Wondering if anyone else has something similar happening.

It's pretty bad for a new axle in Los Angeles of all places. Dynatrac's response was not helpful at all, it was canned frankly, and they didn't respond to my follow up email.
Click to expand...

That is really weird, I agree it looks like it wasn't primed.
Quick question for you - did Dynatrac paint the inside of the axle tubes?
Mine were shipped bare metal.
 
aermotor

aermotor

Member
WJCO said:
I just looked at mine. Nothing like that. And I've been in mud, snow, and winter road chemicals since the install last fall.
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That sounds like how it should be.

TrainWreck618 said:
Wow, that's a lot of paint missing.. My rattle can paint jobs hold up better then that! Seems like it wasn't primed..WAYALIFE mobile app
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Yea, I don't know if they usually prime these or not...

JKDream said:
That is really weird, I agree it looks like it wasn't primed.
Quick question for you - did Dynatrac paint the inside of the axle tubes?
Mine were shipped bare metal.
Click to expand...

It's hard to tell without taking off the wheel, I'll check this weekend.
 
Andy5160

Andy5160

Hooked
Damn

Seems like that mud had some acid/ or petroleum based compound in it or something similar.

Deffinetly ask manufacturer
 
Sullivan

Sullivan

New member
Damn. That sucks.
Mines been on for almost 2 years in Chicago weather and I wheel the crap out of it. I also clean with a steam pressure washer and mine looks nothing like that
The reality of this is that there is nothing they can or would actually do. At best, they'd send you a can of paint but that would almost be arrogant.


Sent from my iPhone using WAYALIFE mobile app
 
aermotor

aermotor

Member
Journeyman said:
Wow that looks like shit. Bad paint job and/or crazy pressure wash! What's up with the axle tube in the last pics? Looks goofy.
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No shit right! I was originally like "WTF! Axle is backing out of the pumpkin!!!" then realized all the paint was just gone from there and all over the place. It's happening on the other side too. So either it's just the paint or my axle is 100% %#$@&%

Sullivan said:
Damn. That sucks. Mines been on for almost 2 years in Chicago weather and I wheel the crap out of it. I also clean with a steam pressure washer and mine looks nothing like that.
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That's sort of my point, it makes no sense after one wash in LA.


Sharkey said:
Was this purchased directly from Dynatrac or through someone else?
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Bought/installed through EVO who ordered directly through Dynatrac, and I did register it right away.
 
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aermotor

aermotor

Member
Surprised Eddie hasn't weighed in. I'm sure he's seen more of the axles up close than many others... :bowdown:
 
Sharkey

Sharkey

Word Ninja
I'd always start with the company who sold you the product. It's no different then when people call EVO about EVO products they buy from NR4x4. They should call NR.

It's the same here. How is Dynatrac supposed to know what EVO did or didn't do in setting up and installing the axle?

No, I am not saying EVO did anything wrong or that Dynatrac did anything wrong. All I am saying is that you should first contact the company that actually sold you and installed the product.

Just my .02. You can take it or leave it.
 
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