From what they told me when I called, both were direct ship from the manufacturer.
I should note, they were small dents but when I pay $500 for a sink and it’s going to be there a long time, I don’t want a damaged one of any sort.
I called their “customer service” about the sink and the woman said well it ships directly from the manufacturer. I said I didn’t order it from them I ordered from you. Silence. I waited thirty seconds and said hello and the woman said yes and then silence again. lol I said well I guess we...
Epoxy. Needs another coat but we didn’t order enough so it’ll have to wait. Turned out okay except on problem area. Is what it is. Can’t wait, baby coming soon lol
You would think these companies would care for their products a bit more. Second kitchen sink to come in and second one that was damaged. Takes over a week to get replacements so f em, I ordered three. Hopefully one of the three new ones will be free of damage.