No, they're customer service is awesome. You can switch up the towers you use. I started on the Tmobile towers, thought about trying the verizon towers but idk. The ATT towers work about the same as Tmobile.
So after a few tries, I have to say I can appreciate the Penelope. I definitely get the toast on it, I just prefer a little bit sweeter bourbon. If you like a toasted bourbon, you'll like it alot.
I remember when my dad bought a used nissan back in 2017ish for 16k with low mileage, he was complaining about how expensive it was. He'd be shocked at the prices of vehicles today, especially Jeep.