The product is excellent, specially compared to all the offerings out there. Great product but the owner, who is an awesome guy (Tim Taylor), had several issues getting the product off the ground and produce enough to meet the demand. He was a one man workshop, and finally was able to expand the business, so I think a lot of people had issues in teh past but he gave everyone a heads up on the long wait (which is definitely worth it if you are not in a hurry). It is easy to jump on the band wagon for people that have no actual experience with the actual product, but the quality of his tops put Besttop and other mass producing company tops to shame.
The demand on his product is huge and I am glad that he has not sold out his product and design to other companies that would end up making them in low quality in China or elsewhere. I like supporting small businesses with quality products as much as I can, it is something that sadly is going away in this day and age.