Edit*** You seriously moved this whole thing to make it look like I started a thread against Eddie??? You guys are hilarious! I freaking LOVE IT!! Because moving here doesn't take this whole thread out of context AT ALL. Genius!
I get that mistakes happen sometimes. I feel like you did the right thing, offering a refund. He asked for the decals to just be sent, which I feel is also fair.
I don't get the point of you posting this up though. It's like those dog shaming photos you see everywhere. I get being upset, concerning his response to you, because that was a little bit out there...but this issue is between you, the owner, and him, your customer.
Seems a little childish to post this up, after you reached a resolution with him.
I've been in and out of these forums and a WAL fan for years. Whether it was following some great builds, searching for solutions for little issues here and there, or watching the amazing JK Experience and other off-road videos. Sometimes, it's like this site is reminiscent of an old western movie. What is there to gain from dragging this guy out into the street? For everyone to see you set an example? "Have an issue, or don't agree with something...let's see what the entire forum thinks"
Like the previous people stated, for those who understand all you and Cindy do for this group and how you two keep it running smooth...think this guys reaction to a minor slip up is ridiculous. The ones who don't get that...don't matter. So there's no need to publicly shame this guy. Unless you just like publicly shaming people.
Originally posted here: