This evening, I received the following email from a Ronald Martin who was inquiring about the pre-order he placed back on November 24th...
To this, I responded with the following along with a screen shot of what is stated on our shopping cart.
Apparently, what is stated in CAPS and in BOLD LETTERS and at the very top of the page isn't something a guy like him would take the time to read and so, he sent me know that he wouldn't have wasted his time placing an order had our website not said they were "in stock". He also sent me screen shots of our automated emails to prove that I was in the wrong here.
Needless to say, I cancelled his order and sent him a full refund.
With that said, I would be most grateful if you could PLEASE READ WHAT IS STATED ON OUR STORE BEFORE PLACING AN ORDER. Trust me, doing so will save you a LOT of time and trouble.
Thank you,
Eddie
To this, I responded with the following along with a screen shot of what is stated on our shopping cart.
Hi Ronald,
As is stated on the first line of the product description and in bold letters, “now accepting pre-orders. Shipping first week of December or sooner.” I should note that things are moving along faster than expected and we should now be able to ship your order out by Monday or sooner. A tracking number will be emailed to you as soon as it’s on its way to you.
Sincerely,
Eddie
Apparently, what is stated in CAPS and in BOLD LETTERS and at the very top of the page isn't something a guy like him would take the time to read and so, he sent me know that he wouldn't have wasted his time placing an order had our website not said they were "in stock". He also sent me screen shots of our automated emails to prove that I was in the wrong here.
Needless to say, I cancelled his order and sent him a full refund.
With that said, I would be most grateful if you could PLEASE READ WHAT IS STATED ON OUR STORE BEFORE PLACING AN ORDER. Trust me, doing so will save you a LOT of time and trouble.
Thank you,
Eddie
